FREEZE POLICY

Freeze Membership

***During this Virus Pandemic Period***

WE WILL ALLOW MEMBERSHIPS TO EXTEND FREEZE REQUEST THROUGH JUNE 30TH

IF REQUESTED.

ALL FREEZES WILL BEGIN REGULAR BILLING JULY 1ST

AND

REVERT BACK TO OUR NORMAL FREEZE POLICY

The following are policies for GYM ONE upheld by our accounts services partner ABC Financial Services LLC. Please refer to your copy of the membership agreement for specific details regarding your membership. We absolutely do NOT accept freeze requests by phone to the gym. You must follow our Freeze Policy or your membership will NOT be placed on freeze.

 

Freeze Procedures:(The account must be current) Information required for freezing the membership agreement may be sent via email, regular or certified mail.

 

Open-End Month to Month Recurring Members:

  • 3-month term only, 1 time per calendar year.

  • Freezes are allowed for medical reasons.

  • Written notice of your request to freeze and a doctor’s note is required.

  • Freeze will begin upon receipt of your written request, and the membership agreement will be frozen from bill date to bill date.

  • There is a $12 charge per month during the 3-month term of your freeze.

  • Upon completion of the freeze term, the regular payments will be due without prior notification.

  • EFT (electronic Funds Transfer) draft  payments will be resume automatically.

  • Call for assistance 888-827-9262

 

Paid in Full Members/Cash Term Members:

  • Freezes are allowed for medical reasons.

  • 3-month term only, 1 time per calendar year.

  • Written notice of your request to freeze and a doctor’s note is required.

  • Freeze will begin upon receipt of your written request, and the membership agreement will be frozen from bill date to bill date.

  • There is a $12 charge per month during the 3-month term of your freeze.

  • The time will be added to the end of the membership agreement.

  • Call for assistance 888-827-9262

ABC Financial Services, LLC.

PO Box 6800 Sherwood, AR 72124

1-888-827-9262

Email address: customercare@abcfinancial.com

Any information sent to ABC Financial Services, LLC. must include your 9-digit membership agreement number.

GYM ONE
2545 BROCKTON DR. #300
AUSTIN, TX 78758
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