TO OUR MEMBERS: As you all know we are Temporarily Closed due to Gov. Abbot's Executive Order until further notice. We will Re-Open as soon as we are given the official permission to do so. In the meantime our cleaning service is still maintaining a regularly cleaning schedule to ensure the gym is ready to re-open.
With the first of the month and our next billing cycle approaching, we are offering our members options to consider in these difficult times.
We have had tremendous support from many of our members asking us to keep billing them to help sustain the gym and our employees, and for that, we can’t say thank you enough for your support. However, we also realize that for some this is not an option given the fall out of these unprecedented times.
So if you need to CANCEL GO HERE and FOLLOW THE INSTRUCTIONS. TO FREEZE GO HERE TO EMAIL US. These sections are under our FAQ tab. Please be aware the changes to our policies and processes are currently being implemented by our billing service provider. Therefore, if you are inadvertently charged for April, please let us know so we can refund you as soon as possible. Or if you prefer, we can honor your account with one month when we reopen.
In addition, those members with paid-in-full term memberships, you will not lose any time as a result of our down time during this temporary closure. When we do reopen, your membership will restart from that date with no time lost whatsoever.
Stay tuned for more updates periodically. If your friends are not receiving these emails, please ask them to search their junk mail folder as this has happened in the past.
If you have any other questions or concerns, please don’t hesitate to contact us at email@example.com.
We appreciate your business and all your support during these very difficult times.
Stay Healthy & Thank You!!!
bruce, yuri, nick, jonnie, and robert
M - TH 5AM - 10PM
FRI 5AM - 8PM
SAT 8AM - 6PM
SUN 10AM - 6PM